Frustrated by insurance rates that were unreasonably high and claims settlements that were routinely handled with disregard, Robert Pein was determined to create a new kind of insurance company dedicated to serving the needs of the community – not the needs of the insurance executives.
In 1921, State Automobile Mutual Insurance Company was founded. With three employees and a rented room in downtown Columbus, Ohio, Pein set forth to tackle the inequities in the insurance industry. From the very beginning, State Auto advocated the independent agency system as the best approach to serving the needs of its policyholders. To this day, as hometown neighbors, local independent agents continue to provide efficient, professional and more personalized service than that of their competitors. Just like Robert Pein had always dreamed.
Today, the State Auto Insurance Companies employ approximately 2,200 associates and market products and services through independent insurance agencies, which include retail agencies and wholesale brokers. Group assets are in excess of $3.8 billion with 2013 direct written premium of $2.0 billion. The corporate headquarters is in Columbus, Ohio, where State Auto was founded in 1921. Regional headquarters are located in Nashville, Tenn., Indianapolis, Ind., Columbus, Ohio, Austin, Texas and Baltimore, Md.
The State Auto Group is rated A- (Excellent) by the A.M. Best Company and consists of State Automobile Mutual, State Auto Property & Casualty, State Auto Ohio, State Auto Wisconsin, Milbank, Meridian Security and Patrons Mutual.
State Auto Mutual also writes specialty insurance and workers’ compensation products through its Rockhill insurance subsidiaries. The Rockhill insurance subsidiaries, rated A- (Excellent) by the A.M. Best Company, write business on a non-admitted basis in 49 states and the District of Columbia, and are licensed on an admitted basis in 42 states and the District of Columbia.
CustomFitSM Auto Program
State Auto’s unique CustomFitSM personal auto program can customize coverage to your specific needs. We offer liability, medical payments, uninsured/underinsured motorist, physical damage, plus a wide assortment of optional coverage enhancements. Broad coverage features at a competitive price.
We also offer a variety of additional coverages that allow you to tailor a policy to meet your specific needs.
Auto and Home Are Better Together
Get insurance for both your home and your car from State Auto to simplify your policies. You can also be eligible for extra discounts and coverage by having both policies together. Learn more about home insurance.
Prime of Life
If you’re over 45 years of age and have qualifying auto and home policies with State Auto, you’re also eligible for our Prime of Life program. Not only will you receive substantial premium discounts, but we’ll also provide some outstanding extra-value coverages at no additional charge.
Auto Replacement Cost Coverage
No one wants to crash a brand new vehicle. What if it ends up a total loss and you find out your insurance company only provides the actual cash value of the car at the time of the crash? That may not be enough to purchase a new vehicle just like it! State Auto's optional Auto Replacement Cost Coverage provides just that – replacement cost in place of actual cash value. Conditions apply.
Towing and Labor Coverage
If you're a State Auto customer, you may already have the optional Towing and Labor coverage purchased with your auto insurance policy. Once purchased, it's available to be used for more than just towing a vehicle after an accident. It also covers labor costs if a vehicle is disabled.
Glass Repair Alternative
The next time a rock hits your windshield, you might be pleasantly surprised that a no-cost alternative is available. Free repair is an option for qualifying damage.
Find out more. o writes specialty insurance and workers’ compensation products through its Rockhill insurance subsidiaries. The Rockhill insurance subsidiaries, rated A- (Excellent) by the A.M. Best Company, write business on a non-admitted basis in 49 states and the District of Columbia, and are licensed on an admitted basis in 42 states and the District of Columbia.
